The shoddy service backlash: We name and shame the worst offenders 

Readers have flooded our postbag with tales of woeful service - from waiting two months for a washing machine, to having to make weekly calls for five months to get a £15 refund. https://www.dailymail.co.uk/money/news/article-8835745/The-shoddy-service-backlash-shame-worst-offenders.html?ns_mchannel=rss&ns_campaign=1490&ito=1490