Test and Trace shambles as malfunctioning phones thwart efforts to find 40,000 missed off database

As tracers attempted to catch up on a backlog of calls to the contacts of 16,000 infectious people missed from the database - due to an Excel error - the communication system began to overload. https://www.dailymail.co.uk/news/article-8808637/Test-Trace-shambles-malfunctioning-phones-thwart-efforts-40-000-missed-database.html?ns_mchannel=rss&ns_campaign=1490&ito=1490