Airlines accused of getting a 'slap on the wrist' after denying holidaymakers refunds 

In some cases, UK passengers have been forced to wait as long as four months for their money back, an investigation by the Civil Aviation Authority (CAA) revealed yesterday. https://www.dailymail.co.uk/news/article-8578577/Airlines-accused-getting-slap-wrist-denying-holidaymakers-refunds.html?ns_mchannel=rss&ns_campaign=1490&ito=1490